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by User176888 on
So it was back on 12/17/14 and it was like 9:45am and i called for them to have my car towed, I then called back around 10:30am to see if they were on their way and the guy said that he was and that he had gotten a bit busy but he was on his way. Around 11:05am they guy shows up and picks up my car from my job site. I thanked him for what he did and followed him to the car shop. He asked me what was wrong with my car and I told him. The tow truck driver then helps to fix my car and get it starting again and showed me what was wrong with my car and how to fix it. He saved me several hundred dollars. The tow costed $64 bucks. I wanted to tip the guy but he wouldn't accept the tip. U don't know about the rest of these reviews but ABC towing is amazing. They really turned around their business. The bad thing I can say that happened was the wait time, other then that a great business.
Terrible Customer Service
by User3644 on
I called about 8 am on a Sunday after hitting a curb in a snow storm which rendered my car undriveable. The ad said 24 hour service, but the man told me to call back around 12 or 1. I said, your ad says you have 24 hour service. He proceeded to yell at me saying, "**** lady, it's Sunday morning. I'll come tow you right now for $200." He was still yelling when I hung up. Instead, I called Speedy Towing (801) 619-1111. They arrived in about 20 minutes and couldn't have been nicer. Call Speedy Towing instead!
HOW DOES THIS COMPANY STAY IN BUSINESS???
by User164749 on
I am a female who needed emergency assistance on a Sunday night after my car broke down. I walked home and called ABC Towing because they were located fairly close by. The driver told me he would pick up my car in 30 minutes and would call when he was on his way. One hour later I called to check on what was going on and the creep told me he stopped for a drink and that I needed to be patient. He then went off saying he had problems too and didn't need people like me bothering him. How does this company stay in business??? Must be because of people like me who are unable to read reviews before calling. Very disturbing experience.
***YOU'VE BEEN WARNED!*** FILE A BBB COMPLIANT!
by User160593 on
READ THE REVIEWS ON KSL & GOOGLE COMPANY IS ACCUSED OF STEALING MEDICATION FROM SOMEONES CAR & THREATENING A PREGNANT WOMAN AND SAYING "YOU SHOULD HAVE LEFT THE A****** WHO KNOCKED YOU UP ON THE SIDE OF THE ROAD" & "IF SHE WERE TO SHOW UP AT HIS SHOP (to get her receipt) HE WOULD "KICK HER F**** A**" I needed my 1978 Trans Am towed to a shop Found them online "$60 DOLLAR TOWING" Called & the guy was rude. Thought, ok no big deal as long as I get my car to the shop He said "Will cost you $75" I POLITELY replied "But your add on the internet says $60 towing?" He then became angry &yelled "WHATEVER HAVE A NICE DAY" Then he HUNG UP ON ME I called back to speak to a manager. Wouldnt answer. Text messaged the number that it says to on the VM. Guy replied & said"IM NOT INTERESTED & DONT FEEL LIKE TOWING YOUR OLD CAR FOR FOR $60 ON A SATURDAY!" Unstable! He is STILL txting me he is in the right because I asked a question about the price &that he said I quote "shouldn't be complaining"
by User150820 on
I called ABC Towing to get my car towed cause it broke down in west valley, the second they called they were Jerks. They told me they were still in their pajamas, and unlike some people, they have to work at night. Then the guy had the nerve to ask me ***** was wrong with my voice. I have cancer and my voice is gone, and they said, are you sick, do you have a cold, are you contagious, if you were to get a ride from my crew, would they get sick. I'm sorry, but that's inappropriate. I recommend that NOONE goes through them so they go out of business, that is the worst customer service experience I've ever dealt with ANYBODY, then they hung up on me. There was nothing positive about this company, and I have never felt so insulted in my entire life. If I could give them negative stars I would...
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