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by User173424 on
Not sure what I think of them yet.
by User172802 on
they were supposed to come out Sunday, but they took down my # wrong and since they "couldn't get a hold" of me they cancelled the whole appointment! Then they said they'd be out first thing Tuesday morning and showed up at 5:20!!! Then the guys didn't even look at the pilot light or even act like he wanted to look at it and said it would be $1400!! Like I'm an idiot and would give them all my money for this! I told him I found them online for under $300 and he said those were the same thing we had. I asked if he had one that would last like 5 years because that's about all we'd need and that's when he said $1100. It was such a joke! Waste of time and awful company I'd never use again!!
Owner response: We are sorry you received this experience with us. We have reached out to you for a your contact information, you can expect a call from a manager. Thank you.
Warning: Over charge and do not stand behind their work
by User31984 on
I paid $510 to have Action Plumbing and Heating to come and repair a broken outside pipe and dripping faucet. The faucet keep dripping, so when I called them to come and repair they tried to recharge me $140 for the repair that should have been fixed and under warranty.
Owner response: We are sorry you had this experience with us. Please private message this account with your contact information and we will have a manager reach out to you. Thank you.
Do NOT even call!
by User168399 on
These people are way over priced! All I wanted done was a cap soldered on a copper pipe. only one! They quoted me $230 dollars!!!!!! When I said you got to be kidding he said " no we have a lot of over head ". Needless to say I declined.
Owner response: We are sorry you had this experience with us. Please private message this account and we will have a manager reach out to you. Thank you!
Dishonest and Overpriced
by User167001 on
I called Action to look at my A/C unit that was leaking condensation on the floor. The technician used a camera line to look into the furnace - he did not open it up. He then explained that cooling unit was dirty and had ICE build up on it. He quoted me $661 to clean the unit in 1 1/2 hours - no parts JUST LABOR. I politely declined his quote and unscrewed a few bolts to find no ice and some build up on the cooling unit that I removed with a wire brush. A/C works just fine now with no condensation issues. Please do not ACTION as they are not honest and overpriced.
Owner response: We are sorry you had this experience. We would like to rectify the situation with you. Please call 801-833-3333 and ask to speak with a manager. Thank you!
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