Login
   

Business Details

Description

At CertaPro Painters, our reputation is based on Certainty — your Certainty of a job well done. We focus on the details of every project — interior and exterior — and we focus on you, our client.We recognize that home and business painting is not an everyday occurrence for you. There is education and preparation that needs to occur to ensure your project goes smoothly and according to your expectations. We do this through a process of communication and education so we can co-create the best possible painting experience with you. We call this the Certainty Service System.We work from detailed written proposalsThe person who prepared your Proposal is a trained Estimator. They have taken the necessary time to understand your needs and the requirements of your project and they have provided the details to you in a Proposal and a Customer Care Form. Your Proposal and your Customer Care Form are living documents that will be used by the painting crew to ensure your painting project is completed to your satisfaction.Your project is managed by a professionalA Job Site Supervisor will be assigned to oversee your entire project from start to finish. CertaPro will be on-site on your project full time and will work with you daily. Their role is to communicate with you throughout the job, answer your questions, and address your concerns.We call back after the paint has driedWe like to maintain our reputation with as much certainty as possible. Our Quality Callback Program works to make sure we have every job surveyed by an independent Quality Assurance Team. They will contact you approximately one to three weeks after the project is completed to ensure it was delivered to your satisfaction with regard to both the final results and your overall experience with us. If they call and you are not home, they will leave you a special number to call so you can provide us with your feedback at a time convenient to you.

Reviews (1)

Write a Review »
     

A+ Service and Quality

by on

My husband and I contracted our exterior painting project this last September with CertaPro Painters, and we could not be happier with their service and quality of work. Their estimator was very accommodating to our needs and was able to provide us with an onsite estimate. Their color consultant was professional and helpful in assisting with our color choices. And their painters were very punctual, professional, and efficient. We will continue to use CertaPro in the future and would recommend them to all of our Family, Friends, Colleagues and Neighbors.


Video

Click for Larger View

Images