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Certified Shred, Inc. is proud to be one of the pioneers in document destruction in Utah. We have been in business for over a decade serving small and large businesses and residential customers across the state of Utah.
Certified Shred is a family owned business. We know how important excellent, hands-on service is to our customers, so we go out of our way to make our customers happy. What does that mean to you? It means that as one of our customers, you can pick up the phone and talk to the owners of the company anytime with any issue you would like to discuss. We have thousands of customers throughout the state and a solid reputation in the industry.
Drop Off locations: 537 w Pickett Cr #600, SLC, Utah 84104 Cubes Self Storage:6743 So 1300 E SLC, Ut 801 733-5100 Cubes Self Storage:1053 E. 3300 So, Salt Lake City, UT 801-466-9964
Hours of OperationsMonday - Friday 8:00am - 5:00pm
No customer consideration
by User195541 on
I am amazed at how poorly I have been treated as a customer.I have been scheduled 3 times to have my shred bins picked up in the last week which means I have spent three days where I rearranged my day and waited for them.Each time they have flaked. The worst of it is that the scheduling girl(MJ, I think)does not care the least bit about the fact that they have wasted my time.Today was the final straw.They scheduled me again, and I called in the middle of the afternoon to just confirm that they were coming. MJ confirmed that I was on the schedule, but at the end meaning I was going to have to wait around until the end of the day. I was determined to get our bin emptied so I did! By 4:30 when no one had come, I finally got a driver on the phone.He informed me that the whole scheduled had been cancelled today due to truck problems, and that someone should have called me.Not only did no one call me, but when I called I was told to just keep waiting.Ridiculous. I would look some place else.