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Business Details

Description

CFC Fences & Decks specializes in the industry's highest quality materials: Trex composite, Simtek simulated rock wall, and Fortress Iron fencing. Our expertise in wood includes both cedar privacy fencing, and lodge pole and split rail fencing. We also install composite and wood decks, and outdoor structures such as arbors, pergolas, trellises, etc. Our expertise with the industry-leading Trex brand decking and railing is second to none. We are Utah's only Trex ProPlatinum contract, a designation for the highest level of quality, volume, and expertise. CFC has been in business for over 20 years and we have installed thousands of fences and decks. We are proud to set ourselves apart; whether it's setting posts deeper and with more concrete than our typical installations or ensuring we meet or exceed building codes and industry standards, you can be sure that CFC is the right contractor for you.

We are now celebrating our 25th year in business.

If you want to take care of your project yourself, come pick up your materials from us. We stock materials for contractors and retail customers. 

We are also serving customer nationally. If you would like products shipped out-of-state please contact our national sales team at Fence and Deck Supply: 877-700-8739.

Come visit us to see displays of the styles of fences and decks we install. It will be worth the trip:

Provo Location--543 E 600 S, Provo, UT 84606.

Salt Lake City Location--2912 S 460 W, Salt Lake City, UT 84115

Also, be sure to use the resources on both our websites to educate yourself and choose the right style for you.


Hours of Operations

Monday - Friday 8:00am - 5:30pm

Reviews (33)

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Horrible customer service

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Called to order several Simtek fence posts and could not get any help. Extremely unprofessional people to deal with on the phone, and apparently only one person there can take or review the orders. After the original phone call i could never get anyone to return my phone calls. After waiting on hold several times for 15 minutes just to be told Al (apparently the only one who can do the orders) was not there i was pretty annoyed with them. Called Simrock fence company and got my fencing ordered in a matter of minutes.


     

BEWARE! If they break something they will not fix it.

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We had CFC Fencing come out in May of 2013 to Install our fence. At the time we didn't have any flowerbeds therefore our drip-lines were not scheduled to turn on. This year however we added flowerbeds and hooked up our drip lines to water the flowers. Soon after I found a river of water coming from our back yard. I found that there was an exposed drip-line that was causing the issue. I dug around the area and found no extra PVC for it to hook to. I found that the connecting drip line had been pulled back a few feet and was running through the center of the cement for the fence post. When contacting CFC Fencing they would not help me even after I showed them several photos that they caused it. They said maybe they thought it was a dead line. They should have still informed me. I had them quote me for another job before I found out about the damage. Needless to say I will not have them come back due to there destruction and lack of notification and resolve.


     

fence installation

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We had our cedar fence installed by CFC Fences and Decks. The estimator was knowledgeable and professional. The crews worked hard even though they had to come back to finish the project a couple days later because of some of the technical work, it was done correctly and we enjoy our new fence. I would recommend CFC


     

Trex Fence

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Chose CFC based on good reviews. Contacted them and had a bid proposal to put up a Trex fence and remove old fence. CFC requires 50% up front to validate the contract. Why? Month later they came to install the posts and remove the old fence. They put in 6 ft posts instead of 8ft as called on the contract. Admitting the mistake they now said it would take 6-8 weeks to get the 8ft product and never came as promised to remove the wrong posts. How can a company run like this? Worst experience of any company ever. Do not use this company who does not fulfill their contracts and uses your money to float their cash flow.

Owner response: We feel badly about the situation and are not happy when we disappoint customers. The posts we installed were actually on the contract but the customer requested a change afterwards. It was an unusual scenario which led to our mistake, unfortunately. Given our heavy schedule, our crew was not able to return as planned, but did return shortly thereafter. We also returned all of the customer's money. In response to Brian's comment regarding downpayment, requiring 50% is actually a common industry practice to ensure a customer's commitment to pre-installation preparations and material allocation. We do not use a customer's money to float our company as Brian suggests. Again, we made mistakes and for that we take ownership. This type of scenario is rare, however. We perform over 450 jobs per year and with 25 years experience, CFC Fences & Decks is one of the best choices for a project. Most costumers have experienced that and we are confident future customers will as well.


     

Responsible and professional

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I have worked with several contractors and this has been the best experience yet. Chris came out and gave me a bid for a large deck. He listened to my ideas and offered very helpful advice. He had an itemized bid and a drawn plan emailed to me within a day. When I asked to change something, he replied quickly on the differences in costs. I got 3 bids from different companies and this one was a few hundred less. Once I decided to go ahead, they were there by the following week to start work. They estimated 6-7 days of work and they completed the job on time. The crew was very professional and nice and hard working. At the completion of the job, we did a walk through to make sure everything was done to my liking. Everyone, including office staff, was great to work with. The deck is gorgeous. All of my neighbors are envious. I have a view of the entire Salt Lake Valley. I would recommend this company wholeheartedly.


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