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Concrete RV Pad
by User127271 on
After contacting 3 different companies on a bid for my concrete rv pad, I went with DL Shippen. Of the 3 bids, they werent the cheapest or the most expensive, but they ended up being the BEST quality. The project was supposed to take about 4 days, and was completed in 3 days. Of course weather helped out a bit. The crew that was working on the project was top notch. Bob, the lead, was on top of his game with knowledge and experience. The owner, Dave, even stopped by to personally view the project. If there were any issues he was there to help resolve them immediately. Thank you to all the guys ther at DL Shippen, I couldnt have asked for a better crew and completed project. I will enjoy it for years to come...
Baffled and Frustrated
by User84163 on
Back in July I walked into DL Shippen's place of business and talked to their receptionist who assured me that there is almost nothing they cannot create with concrete. I wanted a modern, contemporary gas firepit. She said she would relay the message and they would call me. Weeks went by. I called them again and talked to one of their concrete finishers who again assured me that he would call back. Weeks went by again. He assured me that he would look over what I wanted and call me to set up a time. It has been 3 weeks. Baffled and frustrated. As a potential customer, I would have appreciated a simple explanation that they had no intention of ever taking on my project. It seems cowardly that they would put on that pretense and dishonest to make assurances with no intention of ever following through. It causes me to wonder if those are the values with which they run their business. Not recommended.