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Door Worx is your trusted service provider for all of your garage door needs. If you are looking for a fair price, without all of the upselling, you have found the right place. We offer repairs on all types of garage doors. We are family owned and operated. Please call to schedule your repair or with any questions! 801-971-6633
by User156690 on
The springs in my door needed adjustment. I called another company, higher on the KSL preferred list, that offered a $49.95 service/tune-up coupon. Via phone, I was told that spring adjustment was not included and would be extra. Then came the "up-sell pitch", that spring adjustments don't work and would cause the springs to break, & that I needed all new springs. Because of my own Professional Experience in the Architectural Field, I know this is not true in most cases!! I then read the DoorWorx reviews, many commenting on the "honesty" factor. Brad with DoorWorx came out, adjusted the springs & did a complete service even though I had originally asked only for the spring adjustment. He never tried to "up-sell" me on anything and did a great job on the door. I can now lift it with one hand, and it will balance "in- place" at any position. His service call was $40, as promised over the phone, even though he performed the full service. I highly recommend DoorWorx.
Honest, hardworking, knowledgeable, and friendly
by User60461 on
Brad, thanks for taking such great care of us! The cable came off of the drum on one of our doors original to the house. Brad came out to take a look, and got it up and running in no time. He checked the other garage door as well, and even lubed both of them up and checked the rollers and hinges. Brad did warn us that we had some parts that were aging out. Not a week later…We called and Brad came right back out in the cold January night and replaced the parts off of the clock. Awesome family owned business that I would recommend to anyone. Honest, hardworking, knowledgeable, and friendly sums it up. Call them! You won't regret it!
Very honest work. Well done!
by User146247 on
Brad responded to an email quote I sent him. Met me that same day on my schedule and quoted a great price. We decided to replace the entire door and start fresh. He never tried to sell me anything I didnt need and had great suggestions. He ordered my door and installed it in the evening after a busy day already with service calls. Very clean and professional. He even installed an opener that I had already bought. He worked late till he had it running smooth and quiet, really knows what hes doing. I was very impressed and will definately use again. If you want an honest, hard working guy who knows what hes doing and wont try and upsell additional stuff then this is the way to go. We are very pleased. Thanks, Nick in Sandy.
Wasn't sure my garage door was fixable
by User147690 on
but was assured it could be, and at least last a few more years. Price was good, and they came out that evening. Garage door was literally falling apart. I was the last job of his day, probably not the best time slot to go for if you have a choice. Fixed up most of the hinges that hold the rollers with my help, only upon him leaving I noticed another that the screws had popped out of one hinge; which caused my problem in the first place. I called promptly and they promised to get back with me. Oddly enough I had to call back again. I expected to probably pay for parts to FINISH the job. I was told that I would need to pay half of the 75 service chg, and the parts as well. I would have settled for them coming by anytime in the next couple days to put the last hinge on, but I guess they don't come out davis county way often(slc based). So I had to fix the last hinge myself, but at least my garage door is not in shambles like it was. A good job, but not great.
Owner response: At Door Worx we strive to get a five star rating from every customer. I apologize that we didn't quite make it on your review. We are not too proud to learn from this and do better in the future. On the bright side, we did take your door that was literaly falling apart and make it operational agian for only $85 which in turn saved you hundreds of dollars. It is always our goal to give our customers the best solution to their door problem, save them money, and provide the very best service possible!
by User115193 on
I called three companies for bids for a new motor, and Brad with Door Worx underbid them all by $125. He was extremely nice, clean cut, professional, and such a hard worker. He worked until 9 pm to get our new opener installed - in the cold of November! He is absolutely trustworthy and will do a great job, and will work with your schedule. I couldn't be happier with the service he provided.
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