Marketing Strategy- Targeted advertising, Staging units, Open houses
Rent Collection and Bill Payment- On-time, automatic monthly deposits into owner's trust account, Hassel-free arrangements of operating expenses
Monthly Financial Statements
24 / 7 Maintenance
Hours of OperationsMonday - Saturday 9:00am - 5:00pm
by User83332 on
After living at an Ekot property for two years, I have seen it all. My experience with Ekot was horrible, and I feel obligated to warn others thinking about choosing Ekot. The Good: Esther is quite pleasant when you first meet her. This will likely be one of the two times you see her. The other will be upon move out. The Bad: Ekot claims to do "Tenant Evaluation" checks. I'd love to see them explain how my neighbor turned out to be a convicted terrorist and felon. Seriously. The Ugly: I lived without a heater, for an entire Utah winter. I was strung along with empty promises of resolution. Fair warning. Ekot properties is not worth your time, or your money. Their properties are likely not up to code, and simply dangerous. Seeing two exemplary reviews of them as of Jan 2015 raises some seriously questionable flags. I couldn't have written them any better if it were my business! Do the math people. I stand with fellow one star reviewers - it's all accurate with my experience.
Friendly, problem solving staff
by User150618 on
Ekot has friendly staff that will go out of their way to make sure you are comfortable and happy in a clean and safe environment. Last winter they even came out to our apartments with shovels and rock salt when they heard a snow storm would be coming in that night. They made sure we'd be prepared. They even installed a new air-conditioning unit though the old one worked well enough, because we weren't satisfied with the old one. We have on occasion not been able to pay rent on time and as long as we contact Esther beforehand she has worked with us, and not even charged us late fees. Her staff including the cleaners and maintenance people have always been friendly and respectful of us and our space. We have also appreciated that Esther is tactful, but honest with us. We always know where she stands and where we stand. It has been a refreshing experience working with this company.
Friendly Staff and Great Properties
by User178522 on
Ekot Properties is a fantastic company to work with. I was looking for a rental property and when I reached out to them the response was quick and friendly! I was really impressed with all of the properties that I looked at. They are in great locations and are in good conditions. I highly recommend using Ekot Properties, they have properties for everyone and every budget.
It's Not Too Bad
by User168141 on
Ekot Properties isn't too bad, I've been with Ekot since January 2014. Esther is willing to help you if you're short on rent for that month. She tries her best to get maintenance down there to fix any problems, but my only problem i have with Ekot properties is maintenance. they don't do their jobs will enough. But i love the location of where i am at and the effort Esther makes to make sure her tenants are happy.
Don't do it!
by User148420 on
If I had the option of choosing no star at all, I would.. I had the worst experience ever while renting from Esther. My roommate and I literally had to pester her to get anything done maintenance wise and if we were lucky it was rarely taken care of. During the winter our pipes would freeze, we would have to boil our own water just to take a bath, this happened way more than once. Her solution to resolving this problem would be to bring in a collection of heaters, keep in mind this was our electricity she was using, but it never worked and we would be stuck with a bill of almost $200. Not once did she ever give us a discount or reimburse the costs. One night we were in the far back bedroom, we weren't aware that anyone knocked and to our surprise the maintainance guy just let himself in to retrieve something he left behind.. pretty sure that is not acceptable. They do what they want with little to no consequences.. You're making a big mistake if you choose Ekot.
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