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GREEN ENVY MAIDSĀ is Utah's premier green cleaning company, providing eco-friendly cleaning services to homes and businesses throughout the Greater Salt Lake City area. We use Green Seal Certified cleaning solutions, and methods, multi-level HEPA-filtered vacuums, and microfiber tools and cloths. Our employees are screened, bonded and insured, and trained in the most progressive green cleaning techniques.

Coupons (1)

Green Envy Maids

Offer code: KSL$109

FULL HOUSE CLEANING for $109 ($159 value)

Details: Mention this coupon and receive an Initial Service visit to your kitchen, living room, dining room area, entrance, hallway and stairs, one bedroom and one bathroom. (call office for details/ limits)

Reviews (1)

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Not impressed

by on

Poor customer service. Said they'd be there at a certain time but got there early and started charging when nobody was home. Also, were supposed to call an hour beforehand and didn't but said they did. No services performed but charged us anyway.

Owner response: We at Green Envy Maids take all feedback from customers very seriously. We spoke with the customer the day of his scheduled cleaning and have followed up with him since. We, like all people, make mistakes and will own those mistakes. I'm not sure what we could of done better in this situation though. We informed this customer that we could arrive CLOSE to 3p. He asked that we call him on the way, which we did at 2:15p. Our team leader then called when she arrived (team of three) at 2:50p. The customer informed us that his girlfriend was in North Salt Lake and would heard to his house in Sandy to let us in. We informed him that we could wait until 3p, but we would have to start billing him at 3p as we cannot have three employees on the clock waiting for him to send someone from a distance to let us in We also offered to come back the next day (travel time twice to his home in sandy, paying three employees for dive time and mileage reimbursement on our dime). He refused.


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