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Do not recommend
by User91110 on
Poor communication and follow through
Beautiful Work, Beautiful Yard
by User175245 on
We hired Hallmark to landscape our yard on our new home. Jon is a great guy who listens to your ideas and adds suggestions on what he thinks might also look good. As the project developed and the grading was done, we shifted what we first thought we might do because of how the grading turned out which made it much nicer than I anticipated. It was nice to have all of the landscaping needs met with one person. The rock work and edging turned out great. We had him add a fire pit and a water feature that turned out beautiful. His price is very reasonable and they got the job done. He also connected us with a Ma and Pa nursery to get our plants at his cost which was great because they offered help in designing for free. We are anticipating using our yard next year for a family wedding and are grateful for the way it turned out. I highly recommend him! Thanks, Hallmark!
Delivered Everything as Promised
by User135520 on
We had Hallmark redo a section of our back yard it included a fire pit, patio, grass and raised flower bed. Everything turned out great they were very professional and we will use them again. - Corey G. - West Jordan -
Unreliable - Contract and Warranty Mean Nothing
by User31516 on
We made the mistake of using Hallmark to landscape our new home. We had multiple issues. The initial grading was done wrong and the owner said it was too late to fix because he had already set the rock. We also had to wait an extra 3 weeks to move in as he wasn't done as promised. After the job was finally done and we paid him in full, it was virtually impossible to get anyone out to fix issues specifically covered under warranty. Each time we called, he would give a different excuse. He kept promising he'd send someone out, but that was just lip service. Over a period of 3 months we called dozens of times to have him come back and address problems with sprinklers, dry spots, pop-up drains, etc. - All of which were covered under written warranty. It's been over a year now and the owner still refuses to come by our home and try to work it out. Beware!!! This company will NOT honor any verbal or written contracts! Once you pay, they are gone and won't come back! Yard looks Terrible!
Owner response: I just have to say that this client has a wonderful family and I am sorry that things have gone the way that they have. I would invite anyone who wants to know what kind of work we do to please drive by this home to see how we do our work. We do over thirty complete installations a year and most of my employees have been with me for over ten years and love what they do. Unfortunately we threw in a few extras for this client that were not part of the contract and that is what their complaint is about. As for our warranty, Both of my foremen (sprinkler and install) returned at the request of the home owner over many times in the first month. We absolutely honor all of our warranties and have been in business over fifteen years. Please feel free to contact any of our other reviews and speak with them, I will provide their Numbers and addresses upon request. And please call me and I will answer any concerns about any of our reviews.Thank you.
Good Man, Great Company
by User149367 on
We were looking to have my front and back yard totally redone including entire new sprinkler system. After over a dozen different landscapers coming out (not feeling good about most of them) I found Hallmark Landscaping on KSL.com. Boy was I lucky to have found Hallmark Landscaping. The first thing that struck me was his total confidence in his ability to have my yard look the way I wanted it (not how someone else saw it). He listened and interjected his ideas when appropriate (he did have some great ideas too). Jon has been great to work with even through the changes we have made, and has always been willing to talk or come out throughout the construction he is pretty much a what do you need I will get it done business man (very nice to have). His response time to get back to me has always been great. His workers have also been great to work with. I highly recommend Hallmark Landscape. Feel free to call me 801-205-1616 if you have any questions.
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