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Gephardt Approved

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Description

We specialize in the furnace repair, replacement, new construction installation, remodeling, design and maintenance of HVAC comfort systems for your home or office including:


HVAC systems, Air Conditioners, Furnaces, Hot Water and Radiant Heating, Air Cleaning and Purification, Heat Pumps, Boilers, Snow Melting, Fresh Air Ventilators, Geothermal Systems, Humidifiers, Heaters, Wine Cellar Refrigeration, etc. that operate on natural gas, electricity, propane and heating oil.

Coupons (1)

Just Right Air

Offer code: KSL Local Coupon

Tune Up Special - 50% Off* On AC Or Furnace Tune ups

Details: Full service tune up for either your furnace or your air conditioner. Must present this coupon to the technician prior to receiving the service.*For our new customers.

Reviews (35)

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Quality and Professional

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I purchased a Trane high efficiency furnace and air conditioner from Just Right Air in October, 2014. I solicited five bids from local contractors for the installation. Just Right Air was the only company to actually calculate my home's requirements. Just Right Air provided a very fair bid for the job. Frank, the technician, and his assistant were on time for the installation and completed the furnace the first day to ensure we had heat during a dip in the temperature. Frank's installation work was excellent. Frank took the time to do a quality job and it was done very professionally. He was very careful not to cause any damage to our carpeting or furnishings. He explained the operation of the furnace, air conditioner and a new IAQ touchscreen thermostat and offered help if we had any questions. I had a very positive experience with all of Just Right Air's personnel. I would recommend the company to any one wanting a quality, professional installation at a fair price


     

Excellent Service

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excellent service Jordan was very helpfull


     

Went the extra mile all around

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We recently relocated to Salt Lake from New York. Tom was really really helpful and informative, while not being pushy, in helping us choose the right furnace/ac for our home. Sid and Zac did such a great job installing! They answered all my questions and made sure all my concerns and needs were addressed. They went the extra mile all around. I would definitely recommend them to anyone needs a new furnace/ac


     

Unimpressed

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The technician spent a couple of hours at our house and was unable to fix our furnace. While he was polite, We ended up with a large service bill ($200) and no fix. We were told we could put the service charge toward a new furnace, but the bid from Just Right came in $600 higher than another company (Humphry Heating and Air) for an identical system. We would not call Just Right again.

Owner response: Thank you for letting us know that our technician was polite and that he spent hours at your home trying to fix your furnace. Thank you also for acknowledging that we were willing to apply the service fee to the furnace replacement cost. We wish that you would have chosen us to replace your furnace. However, even though we know that there is a big difference in a job that a Trane Comfort Specialist Certified dealer (like us) does compared to a non-certified dealer, we were glad that you chose Humphrey’s Heating to do your work. They may not be Trane certified but they are a reputable company. Dan Dearden, Owner


     

Be careful

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We were having problems with our ac unit freezing up and I called just right air because of all the great reviews and approved by gephart. The guy who came was very friendly and seemed knowledgable but said the problem was our airflow and needed new trunk lines to fix the problem. He said he would send us a bid the next day. Well I am eight months pregnant so I wasn't too happy that he couldn't just fix it right away. Plus we didn't get the bid until three days later. We live in a brand new house and so my husband was a little skeptical that it was an air flow problem so we called Titan heating and air and the technician had the problem fixed within 30 min. We finally got the bid from just right air and he was going to charge us $8,000 to fix our airflow problem. Beware of this company! I will never recommend them or call them again.

Owner response: Thank you for letting us know that we did a poor job for you. We agree with this review. We really did drop the ball on this one. Being eight months pregnant, we can see why you moved on and called another company. We truly deserve this one star review. We apologize for our very poor performance. We do have one bit of advice to pass on. You said that our technician was “very friendly and seemed knowledgeable.” You are correct. He is very friendly and knowledgeable. He is sure you do have an air flow problem! We believe that Titan just did a “Band-Aid” fix to your system. The real air flow problem is now just festering under the Band-Aid repair. This will lead to a very expensive system failure and on top of the equipment repairs; you will still need to fix the air flow problems! We recommend that you call another air balance certified company (like us) to get a third opinion before your new system is ruined. We recommend Select Comfort Systems. Their number is 801-969-7088.


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