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Wasatch Appliance Outlet- We Repair Appliances

(801) 987-0455 | Email Us

Serving Salt Lake, Park City areas

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11 Reviews »
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Reviews (11)

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Love my fridge!

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Thank you Andrea for your amazing customer service!You were so helpful in helping me select the perfect fridge that was within my budget. Also I would like to thank Dave, he was very professional and kind when he delivered my fridge. I am so glad I found your business, and I recommend your company to everyone I know! Thanks Again!!

Owner response: Thank you for your fridge purchase and taking the time to review your experience with us, we appreciate your business.


     

Won't respond - no customer service

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I have called 3 times, left voice mails and sent an email and they will not reach back out to me. It's been several days now. They never answer their phone during their advertised "business hours" and apparently do not check their messages either. Some way to run a business...

Owner response: I'm sorry your call and email was not returned, I return calls and emails by the next business day, if I do not answer the phone during business hours that means I'm helping another customer or I'm on a delivery. I went through my voicemails and emails to make sure I didn't miss one and I'm seeing that all voicemails and emails over the last week have been returned. We try our best to make sure things like this do not happen, I apologize for the inconvenience.


     

Highly Recommended

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Wasatch Appliance helped me enormously. They are fair, honest, responsive problem solvers. I highly recommend. Jane

Owner response: Thank you for your review and choosing our company for your appliance needs.


     

Will Buy From Again!

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Purchased a refrigerator from this company for a very good price. Love the fridge and it was super clean! Had some issues with the freezer part, contacted them and received a new part that we both assumed was the issue. It was not the issue and the freezer kept acting up. The owner of the business got a new part, came to house, installed it and it works GREAT! So happy we didn't purchase a new, overpriced refrigerator. Will definitely buy from this company again. Honest and wonderful customer service!

Owner response: Thank you for choosing to purchase your fridge from us and taking the time to review your experience with us.


     

GREAT COMPANY

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I have used this company for over 20 years furnishing appliances for my rental properties and they have been the best. They have even switched out a washer after the warranty was over for a new (used) one. They are polite and efficient.

Owner response: Thank you for being a wonderful customer we appreciate your business.


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