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Business Details

Description

Utah's oldest and most reliable fence company since 1948.


We use quality materials. We are Licensed/Bonded/Insured for all your fencing needs. We offer various fencing materials from Ornamental Iron, Chain-link, Wood and Vinyl. We are the best fence company in the state of Utah.


We will accomplish this by doing the following:


1. We will offer quality products and superior workmanship 2. We will provide customers the best value for their money 3. We will go the extra mile to ensure that our customers have a positive experience in purchasing their fence from us. 4. We will reward our employees who demonstrate a genuine desire to be the best at what they do. 5. We expect all our employees to be courteous and helpful to our customers and to their fellow workers 6. We will provide a safe working environment for all our employees.


From the point of sale through service and warranty, we commit ourselves to excellence.

Hours of Operations

Monday - Friday 9:00am - 5:00pm

Reviews (32)

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Misleading quote, poor installation, poor service on warranty

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Very poor experience. Chose the company based on promise of a custom fence to fit a curved patio and landscaping. Installers arrived and told me a custom fit was not feasible as was promised. Talked me into a non-custom option. Company still tried to charge for custom option. Left my yard extremely unkempt with piles of dirt and mud, flagstone misplaced. Bought sprinkler insurance. Found multiple sprinkler lines including a main line damaged. Took over two weeks for a repair person, who left my yard in extremely poor condition. Their repair ruptured within 24 hours. Called back and was told it would be 2 weeks before sprinkler repair would be in my area again. Called another sprinkler company who came the following day and repaired the main broken line, found three other broken lines, and showed me multiple fence posts that had been improperly cemented. Have left several messages and have never heard back. I am severely disappointed in the experience and quality of service provided.


     

Do not go throught this company....Fence for an update around 11am. Shanna didn't have an answer, made excuses that the crew was likely still on the first job of the day or at lunch, but she'd look into it and said she'd call back within the hour. (She's

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I would recommend anyone considering getting a new fence not going through Western Fencing Company. Their customer service is non-existent and their prices aren't even that good. If you think you're paying for a reputable company and good service, you will be sadly disappointed. They should be ashamed and I consider it my duty to let the rest of the Salt Lake Valley know of my poor experience with this local company. Not once has this company exceeded, much less met my expectations. I'm sure there are better companies to choose from and I will definitely do my research next time. You should too. I wish I could give them a negative rating because they don't deserve a single star. Sincerely, Beth and Kenny Taylor A very dissatisfied customer


     

New Gate

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They did a wonderful job on my new gate and I am so pleased! They worked with my time limits and weather to get my gate in before winter. Thank You!


     

NEVER USE THEIR SERVICES!!

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NEVER USE THEIR SERVICES!! Was extremely disappointed with the services provided. After they had 'finished', the fence was raised off the ground anywhere from 4 to 8 inches form the grass. We called and scheduled them to come back and fix the problem. They put an additional panel on two sections. However the entire south side is still about 4 -5 inches off the ground. As well as a portion of our west side. Our neighbors put their fence in themselves on the north & east side of our home, and it looks far better than what we paid western fence to do. Would not recommend these services as their crew was not customer oriented. The reason I pay someone else to put the fence in, is because I don't have enough time and the expertise to do so with working full time. I could have done a better job. This is the first review of any service I've ever written, and normally I don't. If you read the other reviews, you'll know they do very poor work!!!


     

Do not use this company! Look at all the reviews!

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Not sure who they hired to recently write positive reviews but I could assure you they are not customers. I would NEVER do business with this company. 3 months and job is still incomplete. Salesman is no longer there and the owner Jason McLaughlin is as unprofessional as they come. He does not know the first thing about customer service. Our fence does not completely close in our yard and they are blaming it on the sales person not properly measuring it. We paid more money than other bids. Do NOT use this group! Email me if you want pictures. rmillerimagine@gmail.com


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