I received a new position at my job that requires me to write lots of reports. I was not very good at writing and out of practice for some 20 years. I contacted Karen on KSL, and she has done an incredible job helping me over the internet, tracking changes on my reports, making suggestions, and sending me writing exercises to improve. She has encouraged me, and I've made significant progress. Karen is an amazing Writer, Editor, and Teacher. I recommend her to anyone that needs help.