We got dark brown mulch delivered from Mark's Landscaping. The picture of the mulch that he texted us was like wood chips--which is what we wanted, but the mulch that was delivered was much more decomposed. We were disappointed with the mulch that was delivered and we let Mark know about it through our original review. Mark contacted us immediately and wanted to make it right. We had to spread the mulch we got so there was not much we could do at that point. Mark did refund a portion of the cost in order to do what he could to make it right, which we appreciated. My take from this: I wish we all had been more clear about the exact type of product that was needed and what it was being used for. I think that would have yielded a better result for all us.