Name: Computer Industry Professionals. Descripton: We base our work on quality, in hardware, in software, and in service. We strive to save the customer money, while increasing the quality. Currently we offer Pick-up and Drop-off or Drop-off and Pick-up service, this is due to me being crippled. I have been repairing computers since 1995, and have previously worked as General Manager of a computer repair company. I am currently crippled so that I cannot do onsite repairs anymore. Repairs Free Diagnostics is done first to determine the origin of the problem(s). -Internal check of all parts. -Hardware test on all necessary parts. -Anti-virus and anti-spyware/malware scans. -Operating system and program performance check. If hardware is determined to be the problem(s). -Properly remove problem hardware. -Hand pick hardware replacement from quality brand with no markup on cost. -Properly install replacement hardware. -Install any necessary software for replacement hardware to work properly. If software is determined to be the problem(s), it will either be; virus, spyware/malware, operating system, program, or any combination. If virus or spyware/malware is determined to be the problem(s). -Remove with anti-virus or anti-spyware/malware program. -If not removed, then manually remove virus or spyware/malware. If operating system or program is determined to be the problem(s). -Take any necessary procedure to fix operating system or program. -If operating system or program(s) cannot be fixed, then make backups of all necessary files, finally uninstall and reinstall operating system or program(s). Sales & Upgrades Parts specifically picked for quality, and necessity to the customers needs and wants.