My costs are simple. I charge a flat rate of $25.00 to diagnose your system. Depending on the needed fix(s) the cost will never exceed $40.00/hour. ( A $40.00/Hr repair would be a complete removal and install of an OS such as Windows 7. ) Most repairs can be performed in your presence. In the event I must keep your computer for a few days, I would prefer that you remove all personal information to a disk or flash drive. I will help you do this along with the reinstall if needed. Your satisfaction is paramount. I have made numerous "cheat sheets" for past customers that are still in use today. I work construction as my normal job. Some of the programs I use are Terramodel, Microsoft Project, Sitevision, Windows 7, XP, XP Pro and Office 2010. If I can't fix the problem, you will not be charged a dime. This includes the diagnostic fee as well.
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