Clients will be billed on an hourly rate for general and on-going support. Rates are provided to the client at the initial consultation or prior to commencement of any work.
Detailed timesheets may be provided to our clients. Billing will be calculated in 15 minute increments. For larger or one-time projects, pricing will be determined based on the scope of the project. General hourly support is on a first-come, first served basis with scheduling priority given to retainer clients.
Hourly Rate Plan
Monthly Retainer Plan
Ideal for clients who need regular, long-term support
Monthly Retainers are billed by email in advance on a monthly basis. Payment is required in full upon receipt of statement (5 days). Any additional hours that go over the monthly retainer plan will be billed hourly. Unused retainer hours are non-refundable and non-transferable. A discount will be given on long term commitments (minimum of 3 months-40+hour week) for the monthly retainer plan. Discount will be forfeited if the client cancels the commitment agreement.
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