Er Computer Services

We service zip code Pleasant Grove, UT

Hours

Monday - Friday 10:00am - 4:00pm

General Info

We fix any computer and network issue, we provide experience, professionalism and a high level of work ethics. Customer satisfaction is our main goal, thanks to our satisfied clientele, we have been in business for over 8 years. Thank you!!

SERVICES DETAILS: Economy service is completed on an indefinite time period (usually less than 2 weeks).

ECONOMY SERVICE IS SCHEDULED BY APPOINTMENT ONLY.

Emergency service fees apply for calls and any/all services outside normal business hours OR 10AM-4PM Monday-Friday.

-No guarantee is offered on shipping times for parts ordered: Delays can and do occur.

-Once a repair is initiated, it cannot be terminated: Units cannot be pulled off the workbench prematurely. And no full refund after we started the job, up to 50% could be refunded in certain cases.

-Storage Fees & Abandoned Units: After 2 weeks of completion, a daily storage fee of $5.00 ($10 for desktops) will be applied after work is completed. After 45 days, the unit will be deemed "abandoned" and will be sold.

-Technicians are not available for free consultation: Technicians are not available for telephone consultation or technical support via email. If you wish to speak to a technician, you must first schedule an appointment. Consultation fees will be applied with a 1 hour min.

BILLING:

-Hourly Fees: All services are billed hourly with a 1 hour min. and 5 hour max. $50 flat rate 1st/hour and $25 after that.

No cost for on-site visits from Lehi to Spanish Fork, other areas range $5 to $15 (Salt Lake City to Riverton).

-Refunds: All services are billed as consultation and are non-refundable.

-Parts: Service parts are ordered via 3rd party distributors and payment may be required prior to ordering.

 -Emergency, Same Day & Onsite Service: Emergency, Same Day and on-site services are an additional $25 per hour (see hourly fee).

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