One man operation. Self taught over the last 15 years, all the wonderful workings of a personal computer. I welcome all users and any challenges eagerly, honestly, and open minded. No matter what the problem may be, I can assure you it will be handled with complete urgency and professionalism. I don't offer any flat rates. I prefer to save my customers from the obvious abuses of power displayed daily to those not caught up on the latest tech. A fast accurate quote is what should be expected and upheld.