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Constable opened Mint Condition in 1999 with the hope of dominating the local market. “I thought I would do it through professionalism and being the ‘best,’” Constable stated. “I took many leadership seminars, and I read many books on leadership because I wanted to build a company built on professional detailers.”In the beginning, it was all about spray bottles, trigger sprayers, shop vacs, brushes, Q-tips®, aerosol cans, and “a whole lot of uncontrolled chaos,” as Constable put it, but over the years he has transformed his business into a 3,600-sq.-ft. building with over $100,000 in equipment, and a very organized system.“We never pay someone to fill a spray bottle, run over a spray bottle, replace a trigger sprayer, or get carpal tunnel using a trigger sprayer,” Constable said, explaining how his system avoids unnecessary time and cost waste. “We never have to empty a carpet extractor or fill an extractor, we clean our vacuums once a year, we fill products once a month, we don’t buy buffing pads on a weekly basis, we don’t hang floor mats on the wall to pressure wash them.”According to Constable, his staff can complete 14 cars with only three people in eight hours, and they do it with time to spare. “Just recently we did seven complete details in two and a half hours with only three people,” he boasted.To cut down on labor expenses and employee “time suck,” Constable employs a system of automated technologies. For instance, his staff takes advantage of a floor mat washer ($9,000) and an automatic wheel detailing system ($12,000) for faster services that have a level of quality control he can’t guarantee with human laborers.Mint Condition also uses a modified automatic carwash, automated polisher, and carpet extractor.

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