This is a mostly residential but also includes some commercial window cleaning business. The total revenue from 2015 was just under $50,000. The marketing plan, flyer designs, invoices and designs, business liscense, insurance, workers comp is all included. Many of our clients call us and get done 4 or 5 times a year because of the emphasis we placed on customer care and relationships. Mr. B's has excellent customer satisfaction and although I have no actual number or way of tracking this, I have zero unhappy clients which to me would mean 100% customer satisfaction. I was able take care of each customer and make sure each one was satisfied with the work we did. I had 3 full time workers in addition to myself over the summer months and was able to keep everyone busy full time all summer until school started. I have no company vehicles but everyone was fine using their own vehicles to carry the ladders. Most of the houses are doable with a 25 foot ladder. There are a few that require a 32 foot ladder I tried to stay away from those as much as possible.