Since our establishment in 1976, West Valley CARSTAR has been family owned and operated. We care about each of our clients like they are family. Collision repair isn't just a job to us, it is our life.This is our philosophy of doing business: besides implementing quality control and customer service programs, we have taken a different philosophical approach. Our top priorities are customer and employee satisfaction. These are not priorities one and two respectively; both are equally important.Why? Because we want to give our customers the same quality workmanship every time they come to us. We cannot do this if we have a high turnover of employees and do not know the capabilities of our technicians and office staff. This is why we have created a clean, safe work environment, purchased additional equipment our employees needed to work efficiently, and provided a benefits package unparalleled in the collision repair industry.So far, our investments have paid off. Our customers and employees are very happy. Just always remember: we do care about you and your car. It is our #1 goal to make you completely satisfied. This is our promise.
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